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Finbank expands its network of services for a complete digital banking experience

Finbank expands its network of services for a complete digital banking experience

Finbank, a leading financial institution in Burundi, is strengthening its presence across Burundi by opening three new branches in strategic provinces. Located in Ngozi, Muyinga and Rumonge, these branches provide Finbank customers with easier and faster access to its quality banking services. Finbank thus reaffirms its commitment to supporting the country's economic and social development.


In their speeches, Finbank's Managing Director Joe Dassin Rukundo and Deputy Managing Director Cimba Willy shared Finbank's vision and the benefits these new branches will bring to customers. First, they emphasized the importance of providing accessible, varied and customized services to meet customer needs. Whether for day-to-day transactions, loans, investments or financial advice, Finbank has a team present in all communes of Burundi to meet the needs of its customers. In addition, through Pesaflash, the account providing access to essential banking operations at your fingertips, customers will be able to view their transaction history and conduct transactions securely from their mobile phones. They reiterated Finbank's commitment to offering varied banking services tailored to the needs of its customers in the provinces, in partnership with the local administration and the Central Bank of Burundi (BRB).
Finbank's leaders highlighted that with the objective of facilitating customer experience by offering a practical and secure banking process, it is committed to revolutionizing financial transactions by making all operations accessible via mobile phones, without exception, in the coming years. This orientation is supported by a significant investment in cutting-edge technology and strategic partnerships. Finbank is determined to remain at the forefront of innovation in the banking sector.
Regarding the benefits residents of provinces where Finbank has just opened branches will enjoy, the bank's leaders affirmed their commitment to supporting economic operators. Finbank will facilitate tax payments to eliminate long queues at the Burundian Revenue Office (OBR) through advanced digital solutions such as Finconnect. This initiative aims to stimulate economic activity by reducing administrative constraints for local businesses.
With the opening of these three new branches, Finbank takes another step in its quest to become Burundi's leading digital bank. By offering quality banking services, innovative financial solutions and increased accessibility through Pesaflash, Finbank positions itself as a major player in the digital transformation of the banking sector. Customers will now be able to enjoy a complete banking experience wherever they are in the country. Finbank is resolute in continuing to innovate and meet the changing needs of its customers while contributing to Burundi's economic development.